COVID-19 Prevention Protocols

The state has issued industry-specific guidance for businesses, including guidelines to create a safer environment for workers and customers/clients in the real estate industry.

As part of this state guidance, real estate practitioners are to establish a written COVID-19 prevention plan to be followed by agents who show properties. This Shown Properties Specific Plan needs to be displayed at the entrance of the property with a set of rules for agents and home viewers that are to be a condition of entry.

PWR has established a set of checklist templates for agent use based on this new guidance. Please note that any and all information on the forms does not, and is not intended to, constitute legal advice. For specific legal questions, please contact the C.A.R. Legal Hotline at 213-739-8282.

REALTOR® Guidelines on Best Practices During COVID-19

C.A.R. has developed new Best Practices Guidelines for Real Estate During COVID-19 in response to the COVID-19 Industry Guidance for Real Estate Transactions issued earlier this month by the California Departments of Public Health and Industrial Relations. The Industry Guidance document details physical distancing and cleaning/disinfecting practices REALTORS® must follow when showing properties as California enters stage 2 of reopening. Since the release of this document, C.A.R. has worked closely with these agencies to interpret and revise some of the restrictions in order to make them more manageable, while still focusing on the health and safety of our members, their clients and the community.

C.A.R.’s updated best practices guidelines are available here and will be available in zipForm® next week. We urge you to read these guidelines carefully and to implement them at all times when showing properties. Always defer to the rules governing your local area, as cities and counties may have more stringent restrictions on real estate activity.

To further clarify California’s Industry Guidance document, we also have released two new FAQs — one on showing properties, and the other on reopening offices — as well as a legal Quick Guide on Complying with Industry Guidance Showing Rules.

Visit C.A.R.'s COVID-19 Microsite

View Our Resource Guide

We have gathered references from the National, State, and Local levels to make it easier for you to find the information you need.

View Resource Guide


Although our offices are closed during the statewide Stay at Home mandate, PWR is still available to take your calls during this unprecedented time.

PLEASE CALL PWR Member Support:

(714) 245-5500

We understand the growing concern surrounding COVID-19. PWR cares about the health of you and your family. We sincerely hope you and your loved ones are able to avoid the effects of this virus.

We have converted some of our educational training classes into Live Webinars. For an updated list of available live webinars, view our calendar.

View Available Webinars

You, our valued member, are at the forefront of our minds as we strive to provide member benefits during these challenging times.

PWR will continue to monitor the situation and provide updates as they come.

California Economic and Housing Outlook

Updated on April 1, 2020

C.A.R.'s Research & Economics department has released its updated Economic & Housing Outlook, which touches on how COVID-19 is impacting the housing market, future outlooks and scenarios, and resources for members.

Access the full slide deck here

Open Houses and Showings with COVID-19

Real Estate Now Listed as an Essential Service in March 28, 2020 Federal List of Essential Critical Infrastructure Workers

U.S. Department of Homeland Security Cybersecurity and Infrastructure Security Agency (CISA) updated its list of essential services during the coronavirus (COVID-19) crisis and expressly included residential real estate. Since Governor Newsom’s March 4, 2020 order incorporates this list, the order now includes residential and commercial real estate, including settlement services, as essential services in California. However, if a city or county has an order with a more restrictive standard regarding what qualifies as an essential service, or more restrictions on activities, those guidelines will still govern the activities of a licensee.

Notwithstanding this new development, all real estate licensees must take into account the health and safety of their clients and fellow licensees, and follow the existing protocols for protecting against the spread of COVID-19. If such health safeguards and protocols are not followed, the rule for the state could easily change to stop or restrict all real estate activity. To that end, in conformity with current health guidelines, real estate licensees should follow all CDC and local health mandates.

  1. No open houses should be held.
  2. Showings should be done virtually, if at all possible.
Read Full Statement from C.A.R.

COVID-19 Updates from C.A.R.

C.A.R. encourages all members to stay up to date on the outbreak of the novel coronavirus COVID-19, which is currently sweeping the globe. C.A.R. will be updating their microsite website regularly with information on C.A.R. events, market implications and advice for California REALTORS®, home buyers, home sellers and renters.

Visit C.A.R.'s COVID-19 Microsite

C.A.R. Key updates

Webinars & Recordings

We’ve received many questions about the continued enforceability of real estate contracts under the circumstances. These C.A.R. materials are designed to assist you with such potential issues.

In addition to the C.A.R. COVID Relief Hotline, which provides members with assistance navigating and applying for financial programs, and can be reached at (213) 351-8450 or, the following programs are now available to REALTORS®.

Help from the Centers for Disease Control and Prevention

Visit the CDC website for more information on Coronavirus, including what you should know about the virus, prevention and symptoms, as well as situation updates in the U.S. and worldwide.

CDC Coronavirus (COVID-19) News Feed

Click Here to view more updates from the CDC.