PROFESSIONAL STANDARDS

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Advocating Professional and Ethical Standards

Pacific West Association of REALTORS® has the most well respected programs in the State of California. We offer members of the public and PWR members numerous ways to assist you in resolving a dispute that may involve monetary or ethical issue.

Pro Standards
Services and Programs

RED - Rapid Ethics Delivery
Ombudsman Program
Ethics Advocate Program
Ethical Complaint
Mediation Program
Arbitration Service
Grievance Committee Form

What to do if you have a dispute

Learn About the Articles of the REALTOR® Code of Ethics

We break down the NAR Code of Ethics by individual articles. Each article section includes:
  • Concise Definition: A clear explanation of the article’s core principle.
  • Engaging Video: A short video overview to help users understand the intent and application of the article.
  • Case Interpretations: Real-world scenarios and interpretations that illustrate how each article is applied in practice.
Designed to support professionalism, this page makes it easy to explore and understand ethical responsibilities with clarity and context.

Access the REALTOR® Code of Ethics

Ethics Training at YOUR Office

Invite PWR to your Broker's Office for a FREE Training on being a Professional and how to avoid Ethical Violations.
Request Form

Professional Standards TRAINING and Resources

REALTORS® are required to complete ethics training of not less than 2 hours, 30 minutes of instructional time within four-year cycles. The training must meet specific learning objectives and criteria established by the National Association of REALTORS®.

N.A.R. Online ProStandards Training & Resources
C.A.R. Professional Standards Resources

Training may be completed through local REALTOR® associations or through another method, such as home study, correspondence, classroom courses, or online courses.

New Standards in Advertising

The Uniform Standards of Advertising has been REVISED for 2018! Is your real estate marketing & advertising compliant? Did you know that failure to comply with the new rules can result in a fine of up to $15,000? Check out the Advertising Guidelines below and protect your business!



VIEW & PRINT THE GUIDELINES

NEW DRE Real Estate Advertising Guidelines
Advertising Guidelines - John Giardinelli, of Counsel with Tyler & Bursch, LLP.
C.A.R. - Advertising - Legal Q and A
C.A.R. Avertising - Required Name and License
C.A.R. Quick Guide - 2018 Advertising Rules
C.A.R. Quick Guide - 2018 Team Names

Videos – Spotlight on the Code of Ethics

Article 1 – Duty to Present All Offers

Article 2 – Disclosing Pertinent Facts

Article 3 – Broker Cooperation


Videos – Mock Hearing Training

Recognizing that many members have never participated in an actual hearing, the Committee Members have created an Ethics and Arbitration "Mock" Hearing to give you a better idea of what actually happens at these hearings.

Arbitration Hearing

Disciplinary Hearing

NAR Code of Ethics Audio

Listen to audio clips below for each Article (not including the Standards of Practice) read by Stephen Gasque from Real Estate Today Radio.

Article 1 (00:33)

Article 2 (00:17)

Article 3 (00:18)

Article 4 (00:35)

Article 5 (00:16)

Article 6 (00:39)

Article 7 (00:17)

Article 8 (00:20)

Article 9 (00:34)

Article 10 (00:54)

Article 11 (01:05)

Article 12 (00:32)

Article 13 (00:15)

Article 14 (00:29)

Article 15 (00:13)

Article 16 (00:15)

Article 17 (01:15)